FAQ

🪑 Event Rentals (Chairs & Tables – More Coming Soon!)

Q: What do you rent out?
A: We currently offer chairs and tables for all types of events. More rental items will be added soon — stay tuned!

Q: Do you offer delivery or pickup?
A: Pickup only. We currently do not offer delivery for rental items.

Q: What if an item is damaged or not returned?
A: A refundable security deposit may be required. Damaged or missing items will be deducted from the deposit or invoiced separately.

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🎈 Balloon Decor & Custom Items

Q: How far in advance should I book balloon decorations?
A: We require at least 2 weeks’ notice to ensure availability and quality.

Q: What information do I need to provide when booking?
A: Please share your event date, location, theme, color preferences, and any custom design requests.

Q: Do you require a deposit?
A: Yes, a 50% non-refundable deposit is required to secure your date. Final payment is due 3 days before the event.

Q: Is setup included?
A: Yes! On-site setup is included with all balloon arches and custom installations.